10/11/2026

  • Follow
  • Follow
  • News
  • Categories
    • Payment provider
    • Conversion
    • Client experience
    • Online checkout
    • Technology
  • About betaaloptimaal
  • Contact
The delivery step decides more orders than retailers think

The delivery step decides more orders than retailers think

by Ramon Helwegen | May 25, 2023 | Conversion

Delivery choice is the last product decision in the checkout, and most retailers present it as an afterthought A shopper who reaches the delivery step has chosen the product, but not yet how and when it will arrive. Research by GFS and Retail Economics, reported by...
Card authentication is a checkout step: measure it apart from abandonment

Card authentication is a checkout step: measure it apart from abandonment

by Ramon Helwegen | Dec 7, 2022 | Conversion

The bank’s authentication screen is a checkout step, so stop counting it as abandonment Between the moment a shopper presses pay and the moment the order is confirmed, a card payment can pass through a screen your shop did not design. The shopper’s bank...
Foreign EU shoppers: what the rules already decide in your checkout

Foreign EU shoppers: what the rules already decide in your checkout

by Ramon Helwegen | May 31, 2022 | Online checkout

EU rules already decide part of your checkout for shoppers from other member states In December 2021 PYMNTS published a forecast, produced with the wallet provider Citcon, that cross-border ecommerce would reach $1.2 trillion in 2022, with Europe expected to take...
What a payment provider’s conversion study can and cannot tell your checkout

What a payment provider’s conversion study can and cannot tell your checkout

by Ramon Helwegen | May 24, 2022 | Conversion

A payment provider’s conversion study describes its own users, not the payment step on your site PayPal has commissioned Nielsen more than once to measure what accepting PayPal does for a merchant, and the editions PayPal has published report large gains. The UK...
Marketplaces set the checkout your own webshop is measured against

Marketplaces set the checkout your own webshop is measured against

by Ramon Helwegen | May 13, 2022 | Online checkout

Your checkout is compared with a marketplace checkout the shopper has already completed many times In April 2022, eMarketer forecast that US marketplace ecommerce sales would reach $357.26 billion that year, 34.6% of all online sales. Amazon alone held more than 72%...
« Older Entries
Next Entries »

Search for articles

Other articles

  • Fraud friction belongs on the moments an account changes hands, not on every paymentFraud checks belong on account changes, not on every payment
    By Ramon Helwegen
    In Online checkout
  • The account step is a one-second decision, and the guest route has to win itGuest checkout visibility: most sites bury the option shoppers look for
    By Ramon Helwegen
    In Online checkout
  • EU rules already decide part of your checkout for shoppers from other member statesForeign EU shoppers: what the rules already decide in your checkout
    By Ramon Helwegen
    In Online checkout
  • An abandonment survey tells you what to look for, not how often it happens to youWhat a survey of abandonment reasons can and cannot tell you about your checkout
    By Ramon Helwegen
    In Conversion
  • A checkout can get harder to complete without anyone changing the checkoutYour checkout can get harder to complete without anyone changing it
    By Ramon Helwegen
    In Conversion

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

  • Follow

© 2026 EcomStream BV Privacy Policy