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Kmart is trialling new technology to make click-and-collect more efficient for customers, doing away with human interaction altogether. The automated system, which utilises warehouse robotics and a self-service kiosk, is now being trialled in one store to see...

With e-commerce expected to continue growing, retailers recognize the need to drive revenue while providing a strong experience, including a seamless checkout process.The holiday season is a magical time for both consumers and retailers. Shoppers eagerly hunt...