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Recent articles
The Rhetorical Triangle for Stakeholders: Make Your Point
Summary: Ethos, logos, and pathos can help you get buy-in from stakeholders. Communicating with stakeholders has long been a challenge for UX professionals. Luckily, rhetoric provides strategies for navigating these difficult interactions. The Rhetorical...
How Soft-Linked Signals Are Securing Seamless Payments
When it comes to digital commerce, payers and businesses are clear on one thing: they want checkout to be fast, safe and simple. But while clicking “pay” and moving on sounds great, in practice it’s rarely that smooth. Checkout friction — the dreaded lags,...
Tokenized Payments Turn Checkout Moments Into Sales
Seamless checkout is a winning mantra for retailers looking to capture sales and delight their customer bases. Customers largely expect a fast, secure and intuitive checkout process. However, hurdles remain, and a seamless checkout isn’t always as easy as...