Your checkout breaks on the phone you never test it on

The checkout your team reviews is not the one a social visitor gets Social campaigns bring in a type of visitor most webshop teams never see in their own testing. The team opens the store at a desk, logged in, with cookies set and last week's...

An invisible checkout only works when the shopper agreed to the charge

An invisible payment only works when the shopper has already agreed to the charge Payments Dive published a primer on embedded payments on 13 August 2024, and it starts from a familiar example. Uber stores a rider's card once, when the account is...

Failed renewals are the subscription checkout nobody designs

A renewal is a checkout your subscriber never sees, until it fails A subscription has two payment moments, and only one of them looks like a checkout. At sign-up the subscriber chooses a method, approves the payment and sees a confirmation. Every...

Guest checkout visibility: most sites bury the option shoppers look for

The account step is a one-second decision, and the guest route has to win it Between the cart and the address form most shops put a screen that asks the shopper who they are. Sign in, create an account, or continue without one. The shop sees a menu...

Payment choice holds the customers for whom the method decides

Payment choice holds the customers for whom the method decides, so find them first The study PYMNTS published with Checkout.com in October 2021, built on its Checkout Conversion Index, carried the headline that 60% of consumers are willing to...

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