The 2025 retail playbook: how to create a winning ecommerce strategy
Just as coaches dissect every play after the Super Bowl to build a winning strategy for the next season, retailers, following a record-breaking 2024 holiday shopping season, find themselves with a comprehensive playbook of successes and areas needing...
78% of US eMerchants Want to Improve Checkout Experience
Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants Want Help From PSPs on Make-or-Break Checkout to Boost Conversion,” in...
60% of UK Merchants Request One-Click Checkout
For online merchants — no matter in which country they operate, no matter what they are selling — there are two sides to what might be called the eCommerce coin. There’s the user experience on one side, which leads to conversion. Then there’s the other side of...
The Next Generation of Unattended Retail
First-generation self-service commerce solutions brought the science fiction of autonomous shopping to life. As these systems began to move from niche experience to everyday necessity, limitations that affect consumers and businesses came to light. These...
Unlocking 2025: key U.S. consumer trends shaping digital commerce
Connecting with every generation in the age of frequent shoppers Ecommerce has become an integral part of daily life. Millennials and Gen Z are leading the charge, with 55% and 48%, respectively, shopping online multiple times a week, driven by convenience and...
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UAE Merchants Expect Processors to Deliver One-Click Checkout
The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction. A dearth of payment methods on offer, or friction-filled input of card details or...
It Takes a Village to Improve Online Checkout
Checkout is the last mile in commerce, representing the critical moments of decision-making that can make or break a sale — and by extension, merchants’ fortunes. Joint research from PYMNTS Intelligence and Mastercard in the “Online Merchant Checkout Innovation...
Payments Optimization for Choice, Confidence, Convenience
As the digital transformation evolves, payments optimization has become the ultimate test for businesses striving to maintain a competitive edge. Companies are seeking the perfect balance in their payment processes to maximize both revenue and consumer...
