23/09/2026

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How SSENSE cut checkout time by 70% and what it means for you

How SSENSE cut checkout time by 70% and what it means for you

by Ramon Helwegen | Jan 19, 2024 | Online checkout

Checkout speed is not a technical metric, it is your conversion rateTwo retail operators speaking at NRF’s Big Show made a point that deserves more attention than it typically gets: by the time a customer reaches the checkout page, the hard work of persuasion is...
Frictionless checkout: why the holidays expose every weak spot in your flow

Frictionless checkout: why the holidays expose every weak spot in your flow

by Ramon Helwegen | Nov 10, 2023 | Online checkout

Frictionless checkout is not a nice-to-have during peak season, it is the baselineHoliday traffic is unforgiving. Shoppers are browsing in stolen moments, on mobile, often arriving via a social ad rather than a deliberate visit to your store. That context matters...
Why checkout experience is the conversion lever retailers underestimate

Why checkout experience is the conversion lever retailers underestimate

by Ramon Helwegen | Aug 28, 2023 | Conversion

Checkout optimisation is no longer optional for growing retailersConversion uplift figures tend to get thrown around loosely in e-commerce, but research tied to real transaction data carries more weight. A study run in partnership between Shopify and BCG puts hard...
Your checkout is not broken, it is wrong for most shoppers

Your checkout is not broken, it is wrong for most shoppers

by Ramon Helwegen | Jul 25, 2023 | Conversion

Checkout personalisation is the missing lever most merchants ignoreA 70% cart abandonment rate is one of ecommerce’s most-cited statistics, and it has spawned an entire industry of quick fixes: one-click buttons, wallet integrations, progress bars, guest...
One-click checkout drives 28.5% more spending, Cornell research finds

One-click checkout drives 28.5% more spending, Cornell research finds

by Ramon Helwegen | Feb 28, 2023 | Conversion

Frictionless checkout is not just convenient, it is a revenue multiplierA new peer-reviewed study from Cornell University puts hard numbers on something checkout practitioners have long suspected: removing payment friction does not merely preserve sales, it actively...
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  • Checkout failure is a permanent exit, not a recoverable bounceOne bad checkout moment is enough to lose a customer forever
    By Ramon Helwegen
    In Conversion
  • Frictionless checkout is hard to build and even harder to scaleWhy Fast’s one-click checkout collapse still matters for merchants
    By Ramon Helwegen
    In Online checkout
  • Mobile checkout and UX mediocrity is the industry norm, not the exceptionMobile UX on most webshops is still mediocre, Baymard finds
    By Ramon Helwegen
    In Conversion
  • Guest checkout prominence is a conversion lever most merchants are mishandlingGuest checkout visibility: nearly half of sites are hiding it in plain sight
    By Ramon Helwegen
    In Online checkout
  • The EAA deadline has passed and your checkout funnel is in scopeThe EAA is enforceable: what your checkout must fix now
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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