Fraud checks belong on account changes, not on every payment
Fraud friction belongs on the moments an account changes hands, not on every payment A fraud report can improve while the checkout gets worse for the people who actually want to buy. Sift’s figures from its global network show the payment fraud attack rate...
A lost cart costs one order, a lost customer costs the next ones
A lost cart costs one order, a lost customer costs every order after it Checkout teams measure abandonment per session: a shopper fills a cart, does not pay, and the dashboard counts one lost order. A shopper survey by SCAYLE, the commerce platform, asks a different...
Checkout abandonment costs Dutch merchants more than one sale
Build the payment step for the shopper who has saved nothing Most checkouts are tuned for the customer the team knows best: logged in, address on file, card stored, one tap to pay. The shopper who decides whether a webshop grows is someone else. They arrive for the...
Stop asking for account creation before the confirmation page
The best reason to create an account is the order the shopper just paid for Once the payment has gone through, the shopper’s next question is simple: when will it arrive? Everything a webshop does after the order button either answers that question or gets in...Other articles
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