25/06/2026

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How SSENSE cut checkout time by 70% and what it means for you

How SSENSE cut checkout time by 70% and what it means for you

by Ramon Helwegen | Jan 19, 2024 | Online checkout

Checkout speed is not a technical metric, it is your conversion rateTwo retail operators speaking at NRF’s Big Show made a point that deserves more attention than it typically gets: by the time a customer reaches the checkout page, the hard work of persuasion is...
Frictionless checkout: why the holidays expose every weak spot in your flow

Frictionless checkout: why the holidays expose every weak spot in your flow

by Ramon Helwegen | Nov 10, 2023 | Online checkout

Frictionless checkout is not a nice-to-have during peak season, it is the baselineHoliday traffic is unforgiving. Shoppers are browsing in stolen moments, on mobile, often arriving via a social ad rather than a deliberate visit to your store. That context matters...
Why checkout experience is the conversion lever retailers underestimate

Why checkout experience is the conversion lever retailers underestimate

by Ramon Helwegen | Aug 28, 2023 | Conversion

Checkout optimisation is no longer optional for growing retailersConversion uplift figures tend to get thrown around loosely in e-commerce, but research tied to real transaction data carries more weight. A study run in partnership between Shopify and BCG puts hard...
Why slow checkout load times are silently killing your conversion

Why slow checkout load times are silently killing your conversion

by Ramon Helwegen | Jul 31, 2023 | Conversion

Checkout latency is a conversion leak most merchants ignorePage speed at checkout is not a technical nicety. It is a direct revenue lever, and the numbers are unambiguous. A one-second delay can suppress conversions by around 7%. Amazon’s internal data suggests...
Your checkout is not broken, it is wrong for most shoppers

Your checkout is not broken, it is wrong for most shoppers

by Ramon Helwegen | Jul 25, 2023 | Conversion

Checkout personalisation is the missing lever most merchants ignoreA 70% cart abandonment rate is one of ecommerce’s most-cited statistics, and it has spawned an entire industry of quick fixes: one-click buttons, wallet integrations, progress bars, guest...
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  • Online merchant checkout screen showing a multi-step payment flow with friction indicators highlightedCheckout friction is rising, and merchants are not keeping up
    By Ramon Helwegen
    In Conversion
  • Abstract diagram of payment orchestration routing across multiple checkout methods and processorsPayment orchestration maturity shifts the battle to the checkout layer
    By Ramon Helwegen
    In Payment provider
  • Merchant checkout screen showing embedded bank-card installment payment options on mobile and desktopWhite-label installment plans: the checkout conversion case merchants are missing
    By Ramon Helwegen
    In Online checkout
  • Fraudster exploiting frictionless checkout flow with stored payment credentials on a laptop screenWhen frictionless checkout becomes a fraudster’s fastest route
    By Ramon Helwegen
    In Online checkout
  • International online shopper completing a simple, mobile-friendly cross-border checkout on a smartphoneWhy cross-border sales demand ruthlessly simple checkout UX
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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