25/06/2026

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Cashierless supermarkets: how far along is frictionless POS checkout?

Cashierless supermarkets: how far along is frictionless POS checkout?

by Ramon Helwegen | Apr 14, 2023 | POS checkout

Frictionless POS checkout in retail: innovation under pressureCashierless stores have moved from Silicon Valley showcase to genuine operational question for European supermarket chains. Amazon Go showed what full checkout elimination could look like in 2018, and since...
Fast checkout is reshaping how Dutch shoppers pay

Fast checkout is reshaping how Dutch shoppers pay

by Ramon Helwegen | Mar 23, 2023 | Online checkout

Fast checkout as invisible UX: what Dutch merchants need to understandCheckout is losing its visibility, and that is precisely the point. The clearest signal in Dutch e-commerce right now is that the payment moment is being absorbed into the shopping experience rather...
Frictionless checkout starts with identity, not speed

Frictionless checkout starts with identity, not speed

by Ramon Helwegen | Mar 13, 2023 | POS checkout

Frictionless checkout starts with identity, not speedThe race to instant checkout is not fundamentally a technology race. It is an identity race. That is the most useful takeaway from this discussion with Discover Global Network, and it applies just as directly to...
SCA friction is costing merchants revenue: own your data

SCA friction is costing merchants revenue: own your data

by Ramon Helwegen | Dec 7, 2022 | Conversion

SCA exemption strategy starts with taking back control of your checkout dataStrong Customer Authentication was designed to reduce fraud, but for online merchants it introduced a new conversion problem: authentication drop-off. The friction inserted by 3DS flows,...
Why frictionless checkout demands a rethink of payment infrastructure

Why frictionless checkout demands a rethink of payment infrastructure

by Ramon Helwegen | Jun 29, 2022 | Online checkout

Frictionless checkout is no longer a feature request, it is a baseline expectationConsumer patience with clunky checkout flows is running out. The data is clear: younger shoppers, particularly Gen Z and millennials, are leading adoption of digital wallets, BNPL, and...
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  • Dutch online shopper abandoning a checkout on a mobile device due to friction in the payment flowCheckout abandonment costs Dutch merchants more than one sale
    By Ramon Helwegen
    In Conversion
  • Why BNPL at checkout drives bigger baskets and better conversion
    By Ramon Helwegen
    In Payment provider
  • Consumer using mobile device for frictionless in-store checkout authentication at retail terminalFrictionless checkout starts with identity, not speed
    By Ramon Helwegen
    In POS checkout
  • Customer on mobile struggling to update a saved payment card in an online account dashboardFix the card management leak losing your returning customers
    By Ramon Helwegen
    In Payment provider
  • Mobile shopper completing a frictionless one-click checkout during the holiday seasonFrictionless checkout: why the holidays expose every weak spot in your flow
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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