24/09/2026

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Websites optimaliseren voor mens én AI-agent tegelijk

Websites optimaliseren voor mens én AI-agent tegelijk

by Ramon Helwegen | Sep 9, 2026 | Conversion

Twee bezoekers, één pagina, en de payment mix is voor de tweede onzichtbaar Er komt een tweede soort bezoeker op je webshop. Naast de mens die scant, kijkt en op gevoel beslist, halen AI-agents je pagina’s op om modellen als ChatGPT, Gemini en Claude te voeden...
Baymard 2026: drie verschuivingen die je checkout raken

Baymard 2026: drie verschuivingen die je checkout raken

by Ramon Helwegen | Sep 9, 2026 | Conversion

Retourneren daalt al drie jaar, en dat verandert wat je in de checkout moet beloven Baymard Institute publiceerde zijn Quantitative UX Insights 2026, gebaseerd op een enquête onder 1.083 Amerikaanse online shoppers. Het meeste gedrag ligt jaar op jaar behoorlijk vast....
Cart recovery in 2026: fixing the sequences that cost you sales

Cart recovery in 2026: fixing the sequences that cost you sales

by Ramon Helwegen | Aug 7, 2026 | Conversion

Cart recovery still fails most merchants because fixed sequences cannot read shopper intentAround 70% of shopping carts are abandoned before purchase, a figure that has stubbornly refused to budge despite three decades of ecommerce. The real problem is not that...
10 Cyber Monday UX lessons every merchant should apply year-round

10 Cyber Monday UX lessons every merchant should apply year-round

by Ramon Helwegen | Jul 31, 2026 | Conversion

Baymard’s Cyber Monday research reveals UX gaps that cost merchants sales every dayBaymard Institute has published a set of ten research-backed UX best practices aimed at peak sales periods like Cyber Monday, drawn from large-scale usability testing and...
Baymard’s 14 years of checkout usability research unpacked

Baymard’s 14 years of checkout usability research unpacked

by Ramon Helwegen | Jul 15, 2026 | Online checkout

What 14 years of checkout usability data tells merchants about abandonmentA 70.19% cart abandonment rate is not a rounding error. It is the current global average tracked by Baymard Institute across 14 years of large-scale checkout usability research, and it...
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  • Payment method choice as a conversion and loyalty lever, not just a checkout detailHow offering the right payment method lifts conversion and loyalty
    By Ramon Helwegen
    In Conversion
  • Payment orchestration maturity shifts the battle to the checkout layerPayment orchestration maturity shifts the battle to the checkout layer
    By Ramon Helwegen
    In Payment provider
  • Checkout friction is still the single biggest conversion killer in European retailHalf of shoppers say checkout is where retailers fail them most
    By Ramon Helwegen
    In Conversion
  • Driekwart van de webshops laat je een opgeslagen kaart niet bijwerken, en dat kost herhaalaankopenDriekwart laat je opgeslagen kaart niet bijwerken
    By Ramon Helwegen
    In Payment provider
  • What 14 years of checkout usability data tells merchants about abandonmentBaymard’s 14 years of checkout usability research unpacked
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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