Baymard’s 2026 data: what’s shifting in shopper habits and checkout expectations
Three shifts in shopper behaviour that should prompt a checkout and funnel reviewBaymard Institute has published its 2026 Quantitative UX Insights, drawing on a survey of 1,083 US online shoppers. The report covers the full ecommerce journey from product discovery to...
10 Cyber Monday UX lessons every merchant should apply year-round
Baymard’s Cyber Monday research reveals UX gaps that cost merchants sales every dayBaymard Institute has published a set of ten research-backed UX best practices aimed at peak sales periods like Cyber Monday, drawn from large-scale usability testing and...
Websites optimaliseren voor mens én AI-agent tegelijk
Twee totaal verschillende bezoekers, één checkout die het voor beiden moet doenEr is een stille verschuiving gaande in hoe webshops bezocht worden. Naast de menselijke bezoeker die visueel scant en op gevoel beslist, kruipen steeds vaker AI-agents over je...
Baymard’s 14 years of checkout usability research unpacked
What 14 years of checkout usability data tells merchants about abandonmentA 70.19% cart abandonment rate is not a rounding error. It is the current global average tracked by Baymard Institute across 14 years of large-scale checkout usability research, and it...Other articles
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