10/11/2026

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Websites optimaliseren voor mens én AI-agent tegelijk

Websites optimaliseren voor mens én AI-agent tegelijk

by Ramon Helwegen | Sep 9, 2026 | Conversion

Twee bezoekers, één pagina, en de payment mix is voor de tweede onzichtbaar Er komt een tweede soort bezoeker op je webshop. Naast de mens die scant, kijkt en op gevoel beslist, halen AI-agents je pagina’s op om modellen als ChatGPT, Gemini en Claude te voeden...
Baymard 2026: drie verschuivingen die je checkout raken

Baymard 2026: drie verschuivingen die je checkout raken

by Ramon Helwegen | Sep 9, 2026 | Conversion

Retourneren daalt al drie jaar, en dat verandert wat je in de checkout moet beloven Baymard Institute publiceerde zijn Quantitative UX Insights 2026, gebaseerd op een enquête onder 1.083 Amerikaanse online shoppers. Het meeste gedrag ligt jaar op jaar behoorlijk vast....
Cart recovery in 2026: fixing the sequences that cost you sales

Cart recovery in 2026: fixing the sequences that cost you sales

by Ramon Helwegen | Aug 7, 2026 | Conversion

A recovery email cannot repair what the checkout broke, so start with the step the shopper left on Roughly seven in ten online carts never become an order. Baymard Institute puts the documented average at 70.22%, calculated across 50 studies. A common answer to that...
Peak sales expose the checkout problems you carry all year

Peak sales expose the checkout problems you carry all year

by Ramon Helwegen | Jul 31, 2026 | Conversion

Peak traffic does not create checkout problems, it multiplies the ones already there Baymard Institute’s list of ten UX practices for Cyber Monday, written by research lead Edward Scott and last updated in September 2025, reads like a sales-season checklist....
Measure your checkout as a growth loop, not a failure report

Measure your checkout as a growth loop, not a failure report

by Ramon Helwegen | May 26, 2026 | Conversion

Checkout earns its keep on the second order, not only the first Most checkout reporting is a record of losses: abandoned baskets, failed payments, the step where shoppers drop out. A PYMNTS Intelligence tracker produced with PayPal and published in May 2026 argues...
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  • A year of payment upgrades means little to a shopper who meets the same checkoutThe checkout gap: retailers change their payments, shoppers judge what they see
    By Ramon Helwegen
    In Client experience
  • The minutes after payment are worth more than another prompt before itOne question after payment: using the confirmation step without costing the sale
    By Ramon Helwegen
    In Client experience
  • Shoppers leave when the payment step does not match how they pay, not only when a logo is missingPaying how they want: what Adyen’s retail research means for your payment step
    By Ramon Helwegen
    In Conversion
  • The most useful figure in the Shopify and BCG study is a time, not an upliftNinety seconds: what the Shopify and BCG study says about checkout time
    By Ramon Helwegen
    In Conversion
  • The new EU credit rules move the pay-later credit check into the first purchaseOne-click pay later meets the EU credit rules at the first purchase
    By Ramon Helwegen
    In Payment provider

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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