25/06/2026

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Guest checkout visibility: nearly half of sites are hiding it in plain sight

Guest checkout visibility: nearly half of sites are hiding it in plain sight

by Ramon Helwegen | Jan 17, 2023 | Online checkout

Guest checkout prominence is a conversion lever most merchants are mishandlingBaymard Institute’s latest benchmark finding should concern any merchant running a checkout with an account-creation step: 47% of sites that offer guest checkout fail to make it...
Buy buttons: how one-tap checkout cuts abandonment

Buy buttons: how one-tap checkout cuts abandonment

by Ramon Helwegen | Dec 13, 2022 | Conversion

Buy buttons as a first-line conversion tool for online merchantsCart abandonment is not a new problem, but the buy button is increasingly the most direct answer to it. When a third of consumers report abandoning a purchase in the past year because checkout felt too...
SCA friction is costing merchants revenue: own your data

SCA friction is costing merchants revenue: own your data

by Ramon Helwegen | Dec 7, 2022 | Conversion

SCA exemption strategy starts with taking back control of your checkout dataStrong Customer Authentication was designed to reduce fraud, but for online merchants it introduced a new conversion problem: authentication drop-off. The friction inserted by 3DS flows,...
Why shoppers abandon carts and what checkout changes actually fix it

Why shoppers abandon carts and what checkout changes actually fix it

by Ramon Helwegen | Oct 20, 2022 | Conversion

Checkout friction is losing you two-thirds of your filled cartsThe statistic is brutal but well-established: roughly two in three online shopping carts are abandoned before purchase. For Dutch and Belgian merchants heading into the peak season, that number deserves...
Why frictionless checkout demands a rethink of payment infrastructure

Why frictionless checkout demands a rethink of payment infrastructure

by Ramon Helwegen | Jun 29, 2022 | Online checkout

Frictionless checkout is no longer a feature request, it is a baseline expectationConsumer patience with clunky checkout flows is running out. The data is clear: younger shoppers, particularly Gen Z and millennials, are leading adoption of digital wallets, BNPL, and...
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  • Online checkout screen showing buy now pay later instalment options at payment stepWhy BNPL drives bigger baskets and stronger conversion
    By Ramon Helwegen
    In Conversion
  • Online merchant checkout confirmation screen showing loyalty programme reward notification and personalised offerTurn the checkout moment into a loyalty engine
    By Ramon Helwegen
    In Client experience
  • Customer struggling to enter credit card number on a poorly designed checkout form on mobileWhy your credit card form is still killing conversions
    By Ramon Helwegen
    In Online checkout
  • Smartphone displaying a one-click BNPL checkout screen at an European online storeWhy one-click UX is the real engine behind BNPL adoption in Europe
    By Ramon Helwegen
    In Payment provider
  • Online shopper abandoning checkout on laptop, illustrating permanent customer loss after a poor checkout experienceOne bad checkout moment is enough to lose a customer forever
    By Ramon Helwegen
    In Conversion

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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