Five practical ways to cut friction from your checkout flow
Frictionless checkout is not a feature, it is a survival strategyCart abandonment sits at nearly 70% across e-commerce. That single statistic should inform every decision a merchant makes about their checkout flow. The premise of this piece is straightforward: every...
Why Fast’s one-click checkout collapse still matters for merchants
Frictionless checkout is hard to build and even harder to scaleThe shutdown of Fast, the one-click checkout startup that burned through over $124 million in venture funding while generating only six-figure revenues, is a sobering reminder that solving checkout...
Thirteen ways merchants can reduce checkout friction for every customer
Accessibility and simplicity are the real frontiers of checkout optimisationMost checkout optimisation conversations focus on the same familiar levers: fewer form fields, guest checkout, saved cards. What this piece from Forbes Technology Council usefully surfaces is...
Why form fields matter more than checkout steps
Why form fields matter more than checkout stepsMost merchants obsess over the number of steps in their checkout flow. Baymard Institute’s latest large-scale usability research suggests that energy is largely misplaced. The average checkout today runs to 5.2...
Why your credit card form is still killing conversions
Why credit card form neglect is one of the most avoidable causes of checkout abandonmentResearch from Baymard Institute exposes a stubborn gap between what merchants know about checkout UX and what they actually ship. Despite years of best-practice documentation,...Other articles
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