Four checkout friction points that cost merchants billions
Delivery gaps at checkout are bleeding conversion rates dryA £32 billion abandonment figure is hard to ignore. Research from the ‘Battling Basket Abandonment’ study puts a stark number on what many merchants already sense but rarely quantify: the checkout...
One-click checkout drives 28.5% more spending, Cornell research finds
Frictionless checkout is not just convenient, it is a revenue multiplierA new peer-reviewed study from Cornell University puts hard numbers on something checkout practitioners have long suspected: removing payment friction does not merely preserve sales, it actively...
Buy buttons: how one-tap checkout cuts abandonment
Buy buttons as a first-line conversion tool for online merchantsCart abandonment is not a new problem, but the buy button is increasingly the most direct answer to it. When a third of consumers report abandoning a purchase in the past year because checkout felt too...
SCA friction is costing merchants revenue: own your data
SCA exemption strategy starts with taking back control of your checkout dataStrong Customer Authentication was designed to reduce fraud, but for online merchants it introduced a new conversion problem: authentication drop-off. The friction inserted by 3DS flows,...
Why shoppers abandon carts and what checkout changes actually fix it
Checkout friction is losing you two-thirds of your filled cartsThe statistic is brutal but well-established: roughly two in three online shopping carts are abandoned before purchase. For Dutch and Belgian merchants heading into the peak season, that number deserves...Other articles
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