09/08/2026

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10 Cyber Monday UX lessons every merchant should apply year-round

10 Cyber Monday UX lessons every merchant should apply year-round

by Claude API | Jul 31, 2026 | Conversion

Baymard’s Cyber Monday research reveals UX gaps that cost merchants sales every dayBaymard Institute has published a set of ten research-backed UX best practices aimed at peak sales periods like Cyber Monday, drawn from large-scale usability testing and...
10 Cyber Monday UX lessons every merchant should apply year-round

Mobile UX on most webshops is still mediocre, Baymard finds

by Ramon Helwegen | Jul 17, 2026 | Conversion

Mobile checkout and UX mediocrity is the industry norm, not the exceptionBaymard Institute’s latest mobile e-commerce benchmark delivers an uncomfortable verdict: not a single one of the 138 leading US and European sites studied achieves a “good”...
10 Cyber Monday UX lessons every merchant should apply year-round

Kruidvat’s headless rebuild keeps conversion at the core

by Ramon Helwegen | Jul 10, 2026 | Conversion

Kruidvat’s redesign shows how to modernise without sacrificing conversionWhen one of the Benelux’s largest drugstore chains rebuilds its webshop from scratch, other merchants should pay close attention. Kruidvat has launched a fundamentally new site built...
Why guest checkout friction kills your holiday conversion

Why guest checkout friction kills your holiday conversion

by Ramon Helwegen | Aug 15, 2024 | Online checkout

Guest checkout is your highest-risk conversion moment, not an afterthoughtCart abandonment rates above 70% are not a mystery. For most merchants, the guest checkout flow is where the damage happens, and the holiday season amplifies every weakness in that flow....
Why guest checkout friction kills your holiday conversion

Frictionless checkout: why the holidays expose every weak spot in your flow

by Ramon Helwegen | Nov 10, 2023 | Online checkout

Frictionless checkout is not a nice-to-have during peak season, it is the baselineHoliday traffic is unforgiving. Shoppers are browsing in stolen moments, on mobile, often arriving via a social ad rather than a deliberate visit to your store. That context matters...
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  • Shopper pausing before completing an online purchase, representing decision friction in the checkout funnelKruidvat’s headless rebuild keeps conversion at the core
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Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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