09/08/2026

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Why 55% of shoppers abandon when their payment method is missing

Why 55% of shoppers abandon when their payment method is missing

by Ramon Helwegen | Jun 6, 2024 | Conversion

Closing the gap between consumer payment expectations and retailer realityMore than half of consumers will walk away from a purchase simply because their preferred payment method is not available. That single statistic, drawn from Adyen’s retail research, should...
Why 55% of shoppers abandon when their payment method is missing

Half of shoppers say checkout is where retailers fail them most

by Ramon Helwegen | Mar 7, 2024 | Conversion

Checkout friction is still the single biggest conversion killer in European retailA benchmark study covering actual shopping transactions across five European countries, including the Netherlands, has produced a number that every online merchant should pin to their...
How SSENSE cut checkout time by 70% and what it means for you

How SSENSE cut checkout time by 70% and what it means for you

by Ramon Helwegen | Jan 19, 2024 | Online checkout

Checkout speed is not a technical metric, it is your conversion rateTwo retail operators speaking at NRF’s Big Show made a point that deserves more attention than it typically gets: by the time a customer reaches the checkout page, the hard work of persuasion is...
Why 55% of shoppers abandon when their payment method is missing

One-click checkout drives 28.5% more spending, Cornell research finds

by Ramon Helwegen | Feb 28, 2023 | Conversion

Frictionless checkout is not just convenient, it is a revenue multiplierA new peer-reviewed study from Cornell University puts hard numbers on something checkout practitioners have long suspected: removing payment friction does not merely preserve sales, it actively...
How SSENSE cut checkout time by 70% and what it means for you

Guest checkout visibility: nearly half of sites are hiding it in plain sight

by Ramon Helwegen | Jan 17, 2023 | Online checkout

Guest checkout prominence is a conversion lever most merchants are mishandlingBaymard Institute’s latest benchmark finding should concern any merchant running a checkout with an account-creation step: 47% of sites that offer guest checkout fail to make it...
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Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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