Your cart is a shortlist, so keep it for the shopper’s return
Your cart is a shortlist the shopper means to come back to, so it has to be there when they return In November 2021 a startup called Carrot launched a browser extension for Chrome on desktop that collected the carts a shopper had left open across different webshops....
Local payment methods abroad: build the payment list for the payer, not the parcel
A local payment method follows the shopper’s bank, not the delivery address In November 2021 PYMNTS published a Deep Dive arguing that local payment methods would carry the next phase of cross-border ecommerce. It counted more than 450 local methods in use...
Cross-border shoppers judge you after the payment: returns, refunds and the withdrawal button
A shopper abroad gives you one order to prove yourself, and most of that order happens after the payment In November 2021 PYMNTS interviewed Na’Imah Muhammad, owner of Brazilian Bundle Me, an online seller of wigs and hair extensions, for its Cross-Border Retail...
What the shopper reads after a declined payment decides whether they try again
One line of text after a decline decides whether the shopper tries again When a payment fails, the shopper gets a message, not a reason. What happens next depends on three things: what that message says, what the page still holds once it appears, and what it offers as...Other articles
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