Mobile UX on most webshops is still mediocre, Baymard finds
A mobile shop that keeps pace with its competitors is still a mediocre shop Baymard Institute has benchmarked the full mobile experience of 138 of the largest US and European ecommerce sites, and not one of them earns an overall rating of good. Almost every site ends...
Baymard’s 14 years of checkout usability research unpacked
Most checkout losses are decisions the webshop made, not shoppers changing their minds Roughly seven in ten online carts never become an order. Baymard Institute puts the documented average at 70.22%, calculated across 50 studies, and has tracked the rate for fourteen...
De EAA geldt: wat je checkout nu moet oplossen
Een checkout die alleen met een muis werkt, voldoet sinds juni 2025 niet meer aan de wet Sinds 28 juni 2025 moet een webshop die aan consumenten verkoopt bruikbaar zijn voor mensen met een beperking. De verplichting komt uit Richtlijn (EU) 2019/882, de European...
Fraud checks belong on account changes, not on every payment
Fraud friction belongs on the moments an account changes hands, not on every payment A fraud report can improve while the checkout gets worse for the people who actually want to buy. Sift’s figures from its global network show the payment fraud attack rate...Other articles
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