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The Creative Destruction/Rebuild of the Payments Business ModelIn Client experience, Conversion, Technology
Payments for retail: how membership-style saves moneyIn Client experience, Conversion, Online checkout
Agentic AI Evolves From Automation to Intent-Driven CommerceIn Client experience, Conversion
Klarna Sells Checkout Solution to Eliminate Conflicts With PSPsIn Client experience, Conversion, Online checkout
The 2025 retail playbook: how to create a winning ecommerce strategyIn Client experience, Conversion
Nearly Half of Shoppers Used Mobile for Latest Retail Purchase
The smartphone is no longer just a shopping tool. It has become the storefront. That was the central takeaway from the “2025 Global Digital Shopping Index: The Rise of the Mobile Window Shopper and What It Means for Payments,” a PYMNTS Intelligence report...
Google Introduces WebMCP to Give Browser Access for AI Agents
Google is taking a step toward formalizing how artificial intelligence (AI) agents interact with the web, introducing WebMCP as an early preview feature inside Chrome. WebMCP, short for Web Model Context Protocol, enables websites to expose structured data...
Will AI Agents Replace Shopping?
Fifty years ago, Susan was one of more than a hundred million Americans who drove to a shopping mall an average of once a week to buy things. By 1976, a third of all retail sales happened at the mall. Susan shopped exactly the way the mall designers intended....
Why Gen Z Is Trading Smartphones for Dumb Devices
There’s a special look kids give a floppy disk. They turn it over, tap the little metal shutter, and then ask, politely but devastatingly: “So where do you plug in the Wi‑Fi?” It’s the same energy adults bring to a rotary phone: reverence, confusion and the...
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Cart Abandonment Linked to Merchant Payment Method OfferingsIn Client experience, Conversion
Nearly Half of Shoppers Used Mobile for Latest Retail PurchaseIn Client experience, Conversion
AI, Omnichannel, Social Commerce: Inside the D2C TransformationIn Client experience, Conversion
Emerce Financials: PayPal wil superapp wordenIn Payment provider
Skipify and Synchrony Team on Frictionless CheckoutsIn Client experience, Conversion