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Nearly half of shoppers still drop off after reaching checkoutIn Conversion
When frictionless checkout becomes a fraudster’s fastest routeIn Online checkout- Why frictionless checkout demands a rethink of payment infrastructureIn Online checkout
- Half of shoppers still abandon after reaching checkoutIn Conversion
- Half of shoppers say checkout is where retailers fail them mostIn Conversion
Mobile UX on most webshops is still mediocre, Baymard finds
Mobile checkout and UX mediocrity is the industry norm, not the exception Baymard Institute’s latest mobile e-commerce benchmark delivers an uncomfortable verdict: not a single one of the 138 leading US and European sites studied achieves a “good” overall mobile UX…
Baymard’s 14 years of checkout usability research unpacked
What 14 years of checkout usability data tells merchants about abandonment A 70.19% cart abandonment rate is not a rounding error. It is the current global average tracked by Baymard Institute across 14 years of large-scale checkout usability research, and it…
The EAA is enforceable: what your checkout must fix now
The EAA deadline has passed and your checkout funnel is in scope Since 28 June 2025, the European Accessibility Act is enforceable law across every EU member state. For Dutch and Belgian merchants who have been treating this as a future compliance task, that future…
Kruidvat’s headless rebuild keeps conversion at the core
Kruidvat’s redesign shows how to modernise without sacrificing conversion When one of the Benelux’s largest drugstore chains rebuilds its webshop from scratch, other merchants should pay close attention. Kruidvat has launched a fundamentally new site built…
Other articles
- Fast checkout is reshaping how Dutch shoppers payIn Online checkout
- Checkout friction is rising, and merchants are not keeping upIn Conversion
- Delegated authentication: fix the friction before it kills the cartIn Online checkout
- Thirteen ways merchants can reduce checkout friction for every customerIn Online checkout
- When frictionless checkout becomes a fraudster’s fastest routeIn Online checkout