25/06/2026

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Why 1 in 4 shoppers abandon at checkout and how to fix it

Why 1 in 4 shoppers abandon at checkout and how to fix it

by Ramon Helwegen | Apr 20, 2022 | Conversion

Friction at checkout is a conversion killer merchants can no longer afford to ignoreOne in four consumers will abandon a purchase the moment they encounter friction at checkout. That single statistic should sit uncomfortably with every online merchant still running a...
Why Fast’s one-click checkout collapse still matters for merchants

Why Fast’s one-click checkout collapse still matters for merchants

by Ramon Helwegen | Apr 6, 2022 | Online checkout

Frictionless checkout is hard to build and even harder to scaleThe shutdown of Fast, the one-click checkout startup that burned through over $124 million in venture funding while generating only six-figure revenues, is a sobering reminder that solving checkout...
Stop losing revenue at the final step of checkout

Stop losing revenue at the final step of checkout

by Ramon Helwegen | Mar 23, 2022 | Conversion

Authorization failures are the silent killer of checkout conversionMost merchants obsess over the top of the funnel. Ad spend, landing page copy, product imagery, cart abandonment emails. Yet a significant share of revenue is lost at the very last moment, when a...

Nearly half of shoppers still drop off after reaching checkout

by Ramon Helwegen | Jan 13, 2022 | Conversion

Checkout abandonment is the conversion leak most merchants are ignoringCart abandonment gets all the attention, but a new benchmark from Bold Commerce reveals the problem does not stop once a shopper clicks through to checkout. Almost half of all shoppers who initiate...
Thirteen ways merchants can reduce checkout friction for every customer

Thirteen ways merchants can reduce checkout friction for every customer

by Ramon Helwegen | Jan 6, 2022 | Online checkout

Accessibility and simplicity are the real frontiers of checkout optimisationMost checkout optimisation conversations focus on the same familiar levers: fewer form fields, guest checkout, saved cards. What this piece from Forbes Technology Council usefully surfaces is...
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  • Online shopper reviewing multiple abandoned shopping carts across ecommerce sites on a laptop browserWhy abandoned carts need a UX fix, not more retargeting emails
    By Ramon Helwegen
    In Conversion
  • Online merchant reviewing checkout conversion data showing false declines and cart abandonment ratesWhy false declines and shipping friction are killing your checkout conversion
    By Ramon Helwegen
    In Conversion
  • Checkout account-selection screen showing a prominent guest checkout button above the login formGuest checkout visibility: nearly half of sites are hiding it in plain sight
    By Ramon Helwegen
    In Online checkout
  • Merchant checkout screen showing multiple local payment method options for cross-border online shoppersWhy local payment methods make or break cross-border conversion
    By Ramon Helwegen
    In Conversion
  • Online merchant reviewing segmented checkout flows on laptop and mobile device to reduce cart abandonmentYour checkout is not broken, it is wrong for most shoppers
    By Ramon Helwegen
    In Conversion

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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