21/10/2026

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Checkout abandonment costs Dutch merchants more than one sale

Checkout abandonment costs Dutch merchants more than one sale

by Ramon Helwegen | Mar 25, 2025 | Conversion

Build the payment step for the shopper who has saved nothing Most checkouts are tuned for the customer the team knows best: logged in, address on file, card stored, one tap to pay. The shopper who decides whether a webshop grows is someone else. They arrive for the...
One question after payment: using the confirmation step without costing the sale

One question after payment: using the confirmation step without costing the sale

by Ramon Helwegen | May 31, 2024 | Client experience

The minutes after payment are worth more than another prompt before it Most checkouts are designed to end. The total is shown, the payment goes through, a confirmation appears and the shopper is gone. Michael Jaszczyk, CEO of the retail software company GK Americas,...
What a payment provider’s conversion study can and cannot tell your checkout

What a payment provider’s conversion study can and cannot tell your checkout

by Ramon Helwegen | May 24, 2022 | Conversion

A payment provider’s conversion study describes its own users, not the payment step on your site PayPal has commissioned Nielsen more than once to measure what accepting PayPal does for a merchant, and the editions PayPal has published report large gains. The UK...

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  • Fraud friction belongs on the moments an account changes hands, not on every paymentFraud checks belong on account changes, not on every payment
    By Ramon Helwegen
    In Online checkout
  • Duitse, Belgische en Franse klanten betalen al met Wero, maar bij webshops in hun eigen landWero in je checkout voor Duitse, Belgische en Franse klanten
    By Ramon Helwegen
    In Payment provider
  • When the bank's screen disappears, the shopper has to recognise what replaces itWhen the bank’s screen disappears, the shopper still has to recognise who is asking
    By Ramon Helwegen
    In Online checkout
  • The minutes after payment are worth more than another prompt before itOne question after payment: using the confirmation step without costing the sale
    By Ramon Helwegen
    In Client experience
  • Je klant betaalt straks met Wero zonder het te merken, je klantenservice merkt het welWat de overgang van iDEAL naar Wero betekent voor jouw checkout
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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