conversion Archives - Page 4 of 4

Why form fields matter more than checkout steps

by Ramon Helwegen | Jan 3, 2022 | Online checkout

Why form fields matter more than checkout stepsMost merchants obsess over the number of steps in their checkout flow. Baymard Institute’s latest large-scale usability research suggests that energy is largely misplaced. The average checkout today runs to 5.2...

Why one-click UX is the real engine behind BNPL adoption in Europe

by Ramon Helwegen | Nov 23, 2021 | Payment provider

One-click checkout as the entry point for BNPL growth in EuropeThe Zip acquisition of Twisto is corporate news, but buried inside it is a more useful signal for online merchants: the single biggest driver of BNPL adoption in Central and Eastern Europe has been a...

What shoppers actually want at checkout to stay loyal

by Ramon Helwegen | Nov 15, 2021 | Conversion

What shoppers actually want at checkout to stay loyalData from a large-scale simulation of 510 merchants and a survey of over 2,000 US consumers puts hard numbers behind what checkout optimisers have long suspected: convenience features and payment method choice are...

Payment choice at checkout is now a loyalty lever

by Ramon Helwegen | Oct 12, 2021 | Client experience

Payment choice at checkout is now a loyalty leverMerchants who treat payment method selection as a back-office afterthought are handing customers a reason to leave. Research from PYMNTS, based on a simulation across 510 leading merchants and a consumer panel of more...