Dutch online buyers report more website trouble than in 2021
Clunky websites have not faded, and Dutch online buyers report more of them now than in 2021 A clumsy order flow is easy to file as a teething problem that time and better software will solve. The figures of the past four years do not support that comfort. Each year...
When the bank’s screen disappears, the shopper still has to recognise who is asking
When the bank’s screen disappears, the shopper has to recognise what replaces it A card payment can stop for a check by the shopper’s bank. EMVCo, which manages the 3-D Secure specification, describes how that works: many payments go through without...
Cross-border shoppers judge you after the payment: returns, refunds and the withdrawal button
A shopper abroad gives you one order to prove yourself, and most of that order happens after the payment In November 2021 PYMNTS interviewed Na’Imah Muhammad, owner of Brazilian Bundle Me, an online seller of wigs and hair extensions, for its Cross-Border Retail...
One-click pay later meets the EU credit rules at the first purchase
The new EU credit rules move the pay-later credit check into the first purchase In November 2021, when the Australian BNPL company Zip finalised its acquisition of Twisto for 89 million euros, the Prague-based firm’s founder and chief executive Michal Smida gave...Other articles
Peak sales expose the checkout problems you carry all yearIn Conversion
One-click pay later meets the EU credit rules at the first purchaseIn Payment provider
De headless herbouw van Kruidvat en wat die vraagt van je checkoutIn Conversion
Foreign EU shoppers: what the rules already decide in your checkoutIn Online checkout
Show instalment options before the payment step, not on itIn Online checkout