23/09/2026

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Five practical ways to cut friction from your checkout flow

Five practical ways to cut friction from your checkout flow

by Ramon Helwegen | May 13, 2022 | Online checkout

Frictionless checkout is not a feature, it is a survival strategyCart abandonment sits at nearly 70% across e-commerce. That single statistic should inform every decision a merchant makes about their checkout flow. The premise of this piece is straightforward: every...
Why 1 in 4 shoppers abandon at checkout and how to fix it

Why 1 in 4 shoppers abandon at checkout and how to fix it

by Ramon Helwegen | Apr 20, 2022 | Conversion

Friction at checkout is a conversion killer merchants can no longer afford to ignoreOne in four consumers will abandon a purchase the moment they encounter friction at checkout. That single statistic should sit uncomfortably with every online merchant still running a...
Why Fast’s one-click checkout collapse still matters for merchants

Why Fast’s one-click checkout collapse still matters for merchants

by Ramon Helwegen | Apr 6, 2022 | Online checkout

Frictionless checkout is hard to build and even harder to scaleThe shutdown of Fast, the one-click checkout startup that burned through over $124 million in venture funding while generating only six-figure revenues, is a sobering reminder that solving checkout...
Stop losing revenue at the final step of checkout

Stop losing revenue at the final step of checkout

by Ramon Helwegen | Mar 23, 2022 | Conversion

Authorization failures are the silent killer of checkout conversionMost merchants obsess over the top of the funnel. Ad spend, landing page copy, product imagery, cart abandonment emails. Yet a significant share of revenue is lost at the very last moment, when a...
Nearly half of shoppers still drop off after reaching checkout

Nearly half of shoppers still drop off after reaching checkout

by Ramon Helwegen | Jan 13, 2022 | Conversion

Checkout abandonment is the conversion leak most merchants are ignoringCart abandonment gets all the attention, but a new benchmark from Bold Commerce reveals the problem does not stop once a shopper clicks through to checkout. Almost half of all shoppers who initiate...
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Other articles

  • Solving cart abandonment at the browser level, not the inboxWhy abandoned carts need a UX fix, not more retargeting emails
    By Ramon Helwegen
    In Conversion
  • Checkout as brand experience: why the payment moment shapes long-term loyaltyCheckout as brand experience: what merchants keep getting wrong
    By Ramon Helwegen
    In Client experience
  • Closing the gap between consumer payment expectations and retailer realityWhy 55% of shoppers abandon when their payment method is missing
    By Ramon Helwegen
    In Conversion
  • Kruidvat's redesign shows how to modernise without sacrificing conversionKruidvat’s headless rebuild keeps conversion at the core
    By Ramon Helwegen
    In Conversion
  • Accessibility and simplicity are the real frontiers of checkout optimisationThirteen ways merchants can reduce checkout friction for every customer
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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