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Why form fields matter more than checkout steps

Why form fields matter more than checkout steps

by Ramon Helwegen | Jan 3, 2022 | Online checkout

Why form fields matter more than checkout stepsMost merchants obsess over the number of steps in their checkout flow. Baymard Institute’s latest large-scale usability research suggests that energy is largely misplaced. The average checkout today runs to 5.2...

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Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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