AI Shopping Agents Put New Pressure on Payments Companies

Delegation is the name of the game for the next phase of digital commerce. New PYMNTS Intelligence research in the April 2026 Payments Innovation Tracker® Series, a collaboration with Paymentology, finds 48% of consumers are at least...

AI Shopping Makes Context the New Payments Currency

Payments are no longer defined by moving money alone. They are defined by the quality, speed and intelligence of the data surrounding each transaction. A new report from PYMNTS Intelligence and FIS finds issuer processing is evolving from...

Declining fraud rates don’t mean declining fraud risk

When fraud attack rates fall, the instinct is to celebrate. One might think fewer attacks means better defenses and better outcomes. But a close look at recent fraud trend data tells a more complicated story, and fraud teams that read the...

Mother’s Day, but Make It Platinum

Mother’s Day is the annual moment when otherwise rational adults look into the maw of modern commerce and ask a spiritually revealing question: Is brunch enough? Usually, yes. But at the far edge of the digital economy, Mother’s Day has...

Complete guide to building a revenue-generating eCommerce CX

When it comes to driving eCommerce revenue, many retailers overlook the fundamentals behind the customer experience. Before investing in new AI tools or expensive marketing campaigns, conduct an audit of your current customer journey. The...
Musk aims Twitter at payments

Musk aims Twitter at payments

Billionaire businessman Elon Musk has bet $44 billion — equal to about a quarter of his net worth — that he can make Twitter pay as a payments player. Musk has told investors he can quintuple the social media platform’s revenue to $26.4 billion in six years,...

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