Agentic AI Is Quietly Reshaping the eCommerce Funnel
Maybe browser tabs will become a source of eCommerce nostalgia. Because consumers who once toggled among a dozen browser tabs and comparison-shopping sites are increasingly posing a single question to an LLM such as Perplexity — and pressing “buy” on the answer it...
Nearly Half of US Merchants Prioritize One-Click Checkout
U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence report “U.S. Merchants Want Help From...
Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that “unified” commerce can improve interactions between merchants, acquirers and consumers. For...
Why AI-Driven Retail Could Fix eCommerce’s Cart Abandonment
Highlights Online shopping is outdated and ineffective compared to in-store experiences, and AI must humanize digital retail by offering guidance like a knowledgeable salesperson. Rezolve’s Brain Suite uses a proprietary language model to combine product expertise,...
4 Ways to Improve Ecommerce Mass Merchant UX – Baymard
Key Takeaways Mass Merchant UX must help users understand how the site is laid out, how to choose between available products, and when to expect their products Failure to do any of these makes the site more difficult to use, and, worst case, causes site abandonment...Other articles
BNPL and the Rise of Travel Now, Pay LaterIn Client experience, Conversion, Innovation, Online checkout, Payment provider, POS checkout, Technology, Uncategorized, Uncategorized-en, Videos
The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at CheckoutIn Conversion
Checkout-free technology is proving to be more work than first anticipatedIn Conversion
Evaluate Interface Learnability with Cognitive WalkthroughsIn Client experience, Conversion
Digital-Enabled Sales Important to Customers In Conversion