Agentic AI Is Quietly Reshaping the eCommerce Funnel
Maybe browser tabs will become a source of eCommerce nostalgia. Because consumers who once toggled among a dozen browser tabs and comparison-shopping sites are increasingly posing a single question to an LLM such as Perplexity — and pressing “buy” on the answer it...
Nearly Half of US Merchants Prioritize One-Click Checkout
U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence report “U.S. Merchants Want Help From...
Why AI-Driven Retail Could Fix eCommerce’s Cart Abandonment
Highlights Online shopping is outdated and ineffective compared to in-store experiences, and AI must humanize digital retail by offering guidance like a knowledgeable salesperson. Rezolve’s Brain Suite uses a proprietary language model to combine product expertise,...
4 Ways to Improve Ecommerce Mass Merchant UX – Baymard
Key Takeaways Mass Merchant UX must help users understand how the site is laid out, how to choose between available products, and when to expect their products Failure to do any of these makes the site more difficult to use, and, worst case, causes site abandonment...
Processors Are Leaning Into the Platformization of Payments
Highlights Payments are becoming part of broader, customer-centric experiences, with value-added services (VAS) like fraud tools, analytics and seamless interfaces now critical. Companies like Worldpay are offering turnkey VAS and collaborating with third-party...Other articles
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