


Why AI-Driven Retail Could Fix eCommerce’s Cart Abandonment
Highlights Online shopping is outdated and ineffective compared to in-store experiences, and AI must humanize digital retail by offering guidance like a knowledgeable salesperson. Rezolve’s Brain Suite uses a proprietary language model to combine product expertise,...
4 Ways to Improve Ecommerce Mass Merchant UX – Baymard
Key Takeaways Mass Merchant UX must help users understand how the site is laid out, how to choose between available products, and when to expect their products Failure to do any of these makes the site more difficult to use, and, worst case, causes site abandonment...
Processors Are Leaning Into the Platformization of Payments
Highlights Payments are becoming part of broader, customer-centric experiences, with value-added services (VAS) like fraud tools, analytics and seamless interfaces now critical. Companies like Worldpay are offering turnkey VAS and collaborating with third-party...
Retailers have big questions about AI
The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and...