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Payment orchestration and the subscription checkout: what merchants must knowIn Payment provider
Delegated authentication: fix the friction before it kills the cartIn Online checkout- Why cross-border sales demand ruthlessly simple checkout UXIn Online checkout
Kruidvat’s headless rebuild keeps conversion at the coreIn Conversion- Checkout abandonment costs Dutch merchants more than one saleIn Conversion
10 Cyber Monday UX lessons every merchant should apply year-round
Baymard’s Cyber Monday research reveals UX gaps that cost merchants sales every day Baymard Institute has published a set of ten research-backed UX best practices aimed at peak sales periods like Cyber Monday, drawn from large-scale usability testing and thousands of…
Websites optimaliseren voor mens én AI-agent tegelijk
Twee totaal verschillende bezoekers, één checkout die het voor beiden moet doen Er is een stille verschuiving gaande in hoe webshops bezocht worden. Naast de menselijke bezoeker die visueel scant en op gevoel beslist, kruipen steeds vaker AI-agents over je…
Mobile UX on most webshops is still mediocre, Baymard finds
Mobile checkout and UX mediocrity is the industry norm, not the exception Baymard Institute’s latest mobile e-commerce benchmark delivers an uncomfortable verdict: not a single one of the 138 leading US and European sites studied achieves a “good”…
Baymard’s 14 years of checkout usability research unpacked
What 14 years of checkout usability data tells merchants about abandonment A 70.19% cart abandonment rate is not a rounding error. It is the current global average tracked by Baymard Institute across 14 years of large-scale checkout usability research, and it…