25/09/2026

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How offering the right payment method lifts conversion and loyalty

How offering the right payment method lifts conversion and loyalty

by Ramon Helwegen | May 24, 2022 | Conversion

Payment method choice as a conversion and loyalty lever, not just a checkout detailMost merchants think about payment methods reactively: add what customers expect, keep abandonment low, move on. This Nielsen Media research, commissioned by PayPal, pushes that framing...
Five practical ways to cut friction from your checkout flow

Five practical ways to cut friction from your checkout flow

by Ramon Helwegen | May 13, 2022 | Online checkout

Frictionless checkout is not a feature, it is a survival strategyCart abandonment sits at nearly 70% across e-commerce. That single statistic should inform every decision a merchant makes about their checkout flow. The premise of this piece is straightforward: every...
Why 1 in 4 shoppers abandon at checkout and how to fix it

Why 1 in 4 shoppers abandon at checkout and how to fix it

by Ramon Helwegen | Apr 20, 2022 | Conversion

Friction at checkout is a conversion killer merchants can no longer afford to ignoreOne in four consumers will abandon a purchase the moment they encounter friction at checkout. That single statistic should sit uncomfortably with every online merchant still running a...
Why Fast’s one-click checkout collapse still matters for merchants

Why Fast’s one-click checkout collapse still matters for merchants

by Ramon Helwegen | Apr 6, 2022 | Online checkout

Frictionless checkout is hard to build and even harder to scaleThe shutdown of Fast, the one-click checkout startup that burned through over $124 million in venture funding while generating only six-figure revenues, is a sobering reminder that solving checkout...
Stop losing revenue at the final step of checkout

Stop losing revenue at the final step of checkout

by Ramon Helwegen | Mar 23, 2022 | Conversion

Authorization failures are the silent killer of checkout conversionMost merchants obsess over the top of the funnel. Ad spend, landing page copy, product imagery, cart abandonment emails. Yet a significant share of revenue is lost at the very last moment, when a...
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  • Checkout friction is still the single biggest conversion killer in European retailHalf of shoppers say checkout is where retailers fail them most
    By Ramon Helwegen
    In Conversion
  • Recognition at checkout builds repeat revenue, not just completed ordersRecognition over friction: rethinking checkout as a relationship start
    By Ramon Helwegen
    In Online checkout
  • Checkout friction is not a new problem, but it keeps costing merchants real moneyWhy clunky checkout flows still haunt online merchants
    By Ramon Helwegen
    In Conversion
  • Mobile checkout and UX mediocrity is the industry norm, not the exceptionMobile UX on most webshops is still mediocre, Baymard finds
    By Ramon Helwegen
    In Conversion
  • Frictionless checkout is not a nice-to-have during peak season, it is the baselineFrictionless checkout: why the holidays expose every weak spot in your flow
    By Ramon Helwegen
    In Online checkout

Independent commentary on what moves conversion at the checkout. Editorial direction by Ramon Helwegen, payments specialist and founder of EcomStream. Editorially independent. No ads. No sponsored content.

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