85% of Merchants Say Fraud Tools Must Reduce Checkout Friction

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests...

Survival vs. Splurge Defines the New Consumer

The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Findings in the March edition of the PYMNTS Intelligence “Share of Wallet: Amazon vs. Walmart” report reveal that modern consumer is...

Walmart Shuts Down Agentic Commerce With OpenAI

Walmart is pulling back from OpenAI’s Instant Checkout feature inside ChatGPT after internal data showed conversion rates were roughly three times lower than transactions completed on its own website, as reported by Wired. The shift marks an...

Visa Says Login Isn’t Enough as AI Enters the Checkout Flow

There’s an innovation race growing over digital identity. On one hand are banks and merchants that have traditionally been reliant on tools like passwords, one-time passcodes, biometric selfies and voice checks to power online...

Shopify’s USDC Integration Paves Path for Crypto Adoption

Merchant friction and user confusion are two big barriers holding retail stablecoins back. Or is it user friction and merchant confusion? Regardless, the success of stablecoins as a payment mechanism across eCommerce is increasingly coming...
BNPL Expected to See Biggest Holiday Yet in UK

BNPL Expected to See Biggest Holiday Yet in UK

Fueled in large part by the skyrocketing growth of buy now, pay later (BNPL) giant Klarna, the United Kingdom is expected to see its largest holiday shopping season to date as more than 17 million U.K. customers have used BNPL to make a purchase online,...

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How Product Drops Keep D2C Brands Profitable

How Product Drops Keep D2C Brands Profitable

For decades, fashion followed a wholesale model, with brands serving as the creative houses and the retailers holding most of the power in the customer relationship, marketing and selling products and collecting data on consumer preferences. As customer loyalty...

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Startup Aims to Eliminate Abandoned Carts

Startup Aims to Eliminate Abandoned Carts

You’re shopping for the perfect half-zip for a holiday get-together. You click on something you like and save it to your shopping cart. But you’re sure there has to be something better, somewhere — maybe a lower price,  a shade of burgundy with a bit more red...

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Localizing Payments for Cross-Border eCommerce

Localizing Payments for Cross-Border eCommerce

Sales via eCommerce channels skyrocketed during the pandemic, bringing cross-border payments on the rise with them. New data shows that even with travel and trade volumes down, cross-border eCommerce transactions grew 17% in 2020, and consumer-to-business (C2B)...

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Zo kijk je als retailer voorbij grenzen

Zo kijk je als retailer voorbij grenzen

De wereldwijde e-commercemarkt is booming, en grenzen zijn niet langer barrières. Terwijl het herstel van de grillige pandemie doorzet, is het winkelgedrag veranderd. Volgens onderzoek van eMarketer is de wereldwijde e-commerce omzet in 2020 met bijna 30...

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