Delivering a flawless customer experience wherever, however, and whenever people shop — Retail Technology Innovation Hub
It's not a bold statement to claim that retail is one industry that feels the impact of digital transformations more than most. As technology's influence increases, so do people's expectations and the various ways they shop.With 90% of shoppers demanding an...
Checkout Experience Vital in Making Loyal Customers
When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give up for $5 off. That’s a key learning from PYMNTS research into consumer behavior when checkout...
Raising the Bar for Passwordless Commerce
3DS 1, 3DS 2.1, 3DS 2.2. These acronyms should be crowding merchants’ minds as fines loom this fall for those who are not in compliance with the latest version of the 3D Secure protocol for authenticating eCommerce card transactions. But the state of readiness...
Volume woos internet shoppers with ‘Pay Now, Spend Less’ promise
Volume, the payments fintech startup, today exists stealth mode after its April $2.4 million raise with the launch of its, “Pay Now Spend Less” internet payment fee killer. This is the first solution to incentivise shoppers to pay with their banking...
Preferred Payments Tempt 72% of Consumers
With research finding that 91% of consumers said a smooth checkout experience engenders loyalty with merchants and brands that provide it, checkout friction is being singled out as a step that can be vastly improved, bringing benefits to both parties in a...
The Current State of E-Commerce Product Page UX Performance (15 Best Practices) – Articles – Baymard Institute
We’ve previously documented in our Checkout Study that 18% of users have abandoned orders because they couldn’t see order costs up front. In this latest study of product pages, we found users are looking for shipping costs not only at the shopping cart or...
APAC Cart Abandonment Rises Absent Localized Payments
At a time when cross-border sales are increasingly being targeted as a key growth opportunity for online merchants, new cart abandonment statistics show that expanding into Asia’s fast-growing economies is no easy task. Even so, for businesses that do decide to...
Bolt, Wyre Scrap Merger, Remain Partners
Payments FinTech Bolt Financial and crypto startup Wyre Payments are remaining business partners but have decided to scrap the $1.5 billion merger plans announced in April. “Bolt remains a strong believer in crypto and a supporter of Wyre,” Bolt CEO Maju...
Offering APAC Customers Local Payment Options Could Cut e-Commerce Cart Abandonment by Half, Say Western Global Merchants
SANTA CLARA, Calif.--(BUSINESS WIRE)--Citcon Inc., the leading payment provider enabling global commerce at scale, today reported results of a new global survey of 500 leading merchants in the United States, Canada and the United Kingdom revealing the...