Grocers weigh the pros and cons of scan-and-go
When Wegmans announced last September that it would no longer allow shoppers to use their smartphone to scan and pay for items in its stores, the company sparked a firestorm on social media among customers disheartened by the loss of convenience they faced as a...
Cart Abandonment: 3 Ways to Reduce It with Better Checkout Experiences
Cart abandonment; yeah, it’s a problem (photo credit: David Clarke on Unsplash) Cart abandonment is a persistent problem for ecommerce brands. About 70% of customers leave their carts at checkout, and it’s costing companies billions each year, according to...
Make “Guest Checkout” the Most Prominent Option (47% Don’t) – Articles – Baymard Institute
Key Takeaways Allowing “Guest Checkout” is key to avoiding unnecessary abandonments Yet 47% of sites that allow “Guest Checkout” don’t make it prominent enough Avoiding the 4 pitfalls described in the article will help ensure “Guest Checkout” isn’t overlooked...
EMVCo updates EMV SRC specifications
Global technical body EMVCo has announced the launch of EMV Secure Remote Commerce (SRC) Specifications to offer more flexible online checkout options. As each merchant and client has their own needs and preferences, version 1.3 of the EMV SRC Specifications...
Durbin to reintroduce credit card competition bill
The Credit Card Competition Act proposed by Sen. Dick Durbin failed to pass before the congressional session ended last month, but he plans to keep pushing ahead with the bill. Durbin (D-IL) plans to reintroduce the bill in the new 118th congressional session...
10x populair: ChatGPT, jip-en-janneketaal, trends & meer
0 - shares like bookmark Elsemieke Land van Frankwatching 0 4 januari 2023 om 13:00 3 minuten lezen AI-tool ChatGPT maakte de tongen flink los, maar ook over begrijpelijk schrijven raken we niet uitgepraat. En wat zijn de trends in B2B of digital learning, de...
Tech trends that will transform retail customer experience in 2023| 2023 Look AheadRetail Customer Experience
A look at top ways retail customer experience could change in 2023 and beyond.Dec. 30, 2022Arguably always in flux, the shopping experience has come a long way from the days when people used to go from store to store packing groceries into a basket on their...
5 SEO Hacks for Online Sellers This Holiday Season
Opinions expressed by Entrepreneur contributors are their own. With the emerging economic globalization, we see a rising trend of online shopping and ecommerce. Global ecommerce sales amounted to around $5.2 trillion worldwide in 2021 and are expected to grow...
Buy Buttons: Less Friction, More Conversions
As consumer spending slows, e-commerce organizations need to optimize their customer journeys to encourage conversions. The checkout page is often a good place to start. Slow, complicated checkout processes have pushed at least a third of consumers to abandon...