The abandonment epidemic is real
The Abandonment Epidemic: 81% of Shoppers Turn Their Backs on Brands The symptoms are unmistakable: plummeting retention rates, spiking customer churn, and brand loyalty flatlining across the US. The recent survey What’s Killing Conversions for Enterprise Retailers?...
The next generation of checkout: Why retailers must evolve
The retail landscape has entered a pivotal era where seamless, flexible checkout experiences aren’t just appreciated by customers; they’re expected. As digital behaviors accelerate and competition intensifies, merchants must rethink how they engage consumers at the...
Payments Optimization: Powering Global eCommerce Growth
The global payments landscape is evolving at breakneck speed, with digital payments, mobile commerce and local preferences reshaping how consumers shop and pay across borders. According to the Worldpay 2025 Global Payments Report, global eCommerce is projected to grow...
Agentic AI Is Quietly Reshaping the eCommerce Funnel
Maybe browser tabs will become a source of eCommerce nostalgia. Because consumers who once toggled among a dozen browser tabs and comparison-shopping sites are increasingly posing a single question to an LLM such as Perplexity — and pressing “buy” on the answer it...
Nearly Half of US Merchants Prioritize One-Click Checkout
U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence report “U.S. Merchants Want Help From...Other articles
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