Insights Aren’t Outcomes: Research Recommendation Breakage
Summary: Research recommendations often fail to reach users. Without tracking adoption, teams rely on hope instead of evidence to confirm their work creates change. Many research teams do good work. They identify the right problems, recruit the right participants,...
Klarna Confirms Customer Data Leak But Won’t Reveal Extent
Klarna is offered through retailers like Walmart, Macy’s, and Wayfair, which collectively process payments from more than 150 million customers each week.NurPhoto via Getty ImagesThe “Buy Now, Pay Later” provider Klarna, whose share price has fallen 19%...
Shopify Teams With payabl to Streamline eCommerce Checkout
Financial technology provider payabl. has launched a payments integration with Shopify. The integration is designed to let merchants provide faster, secure, and convenient payments at checkout, the company announced in a Tuesday (Nov. 4) news release. This extension...
AI Heuristic UX Evaluations with a 95% Accuracy Rate – Baymard
Key Takeaways Tests of AI tools and “premade prompts” for UX analysis or CRO suggestions show Accuracy Rates of just 50–75% — or worse they have no documented Accuracy Rate at all Adopting 1 wrong UX suggestion can result in astronomical business costs You should...





