


Retail Customers Demand Simpler Checkout Experiences
Shoppers increasingly expect retailers to simplify their checkout processes, as both expert insights and surveys of consumers reveal. In the recent PYMNTS report “What’s Next in Payments: Payments Modernization,” 15 payments and financial services executives look at...
The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout
To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable...
High-Income Shoppers Likeliest to Abandon Carts Online
As shoppers engage with eCommerce channels, high-income consumers prove, perhaps counterintuitively, to be the most likely to ditch their would-be purchases without completing the transaction. By the Numbers The PYMNTS Intelligence report “How Preferred Payment...
Bolt CEO Says Shopper Identity Will Redefine Retail
It was former GE chairman and management guru Jack Welch who once said: “You can’t grow long-term if you can’t eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.” The FinTech category over the past year...