Startup Aims to Eliminate Abandoned Carts
You’re shopping for the perfect half-zip for a holiday get-together. You click on something you like and save it to your shopping cart. But you’re sure there has to be something better, somewhere — maybe a lower price, a shade of burgundy with a bit more red in it....
New Study: Checkout Frictions Rise
The many faces of friction in the checkout experience cover a range from time spent to value-adds like free shipping and other variables that add up to good — or less good— checkouts. PYMNTS developed the proprietary Checkout Conversion Index scoring system in 2016 to...
Lack of Checkout Features Make Consumers Switch
Motivated by a desire to control their shopping experience, consumers have significantly shifted their activities to the digital space. Every digital touchpoint represents an aspect of the customer experience, and could potentially end a sales relationship with a...





