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Agentic AI Is Quietly Reshaping the eCommerce Funnel
Maybe browser tabs will become a source of eCommerce nostalgia. Because consumers who once toggled among a dozen browser tabs and comparison-shopping sites are increasingly posing a single question to an LLM such as Perplexity — and pressing “buy” on the answer...

Nearly Half of US Merchants Prioritize One-Click Checkout
U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence report “U.S. Merchants Want...

Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that “unified” commerce can improve interactions between merchants, acquirers and consumers....

Why AI-Driven Retail Could Fix eCommerce’s Cart Abandonment
Highlights Online shopping is outdated and ineffective compared to in-store experiences, and AI must humanize digital retail by offering guidance like a knowledgeable salesperson. Rezolve’s Brain Suite uses a proprietary language model to combine product...