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Your checkout isn’t broken–but it’s wrong for 70% of your customers
Retailers have long blamed checkout for the 70% of shoppers not completing online...
Reduce Cart Abandonment Rates by Simplifying Your Checkout Process
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Motivational and Affective Factors Underlying Consumer Dropout and Transactional Success in eCommerce: An Overview
Introduction It is estimated that more than half of all online transactions are abandoned...
Include All Order-Fulfillment Options in the Fulfillment-Selector Interface (50% Don’t) – Articles – Baymard Institute
Key Takeaways Providing multiple order-fulfillment options can be very helpful to users, as...
The checkout is no longer merely transactional – it’s an essential part of the brand experience
Think about this: You have spent innumerable hours setting up an...
Use “Delivery Date” Not “Shipping Speed” (41% Don’t) — From UX Research to Implementation Roadmap – Articles – Baymard Institute
Key Takeaways “Delivery Speed” requires users to estimate themselves when they can expect...