85% of Merchants Say Fraud Tools Must Reduce Checkout Friction

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests...

Survival vs. Splurge Defines the New Consumer

The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Findings in the March edition of the PYMNTS Intelligence “Share of Wallet: Amazon vs. Walmart” report reveal that modern consumer is...

Walmart Shuts Down Agentic Commerce With OpenAI

Walmart is pulling back from OpenAI’s Instant Checkout feature inside ChatGPT after internal data showed conversion rates were roughly three times lower than transactions completed on its own website, as reported by Wired. The shift marks an...

Visa Says Login Isn’t Enough as AI Enters the Checkout Flow

There’s an innovation race growing over digital identity. On one hand are banks and merchants that have traditionally been reliant on tools like passwords, one-time passcodes, biometric selfies and voice checks to power online...

Shopify’s USDC Integration Paves Path for Crypto Adoption

Merchant friction and user confusion are two big barriers holding retail stablecoins back. Or is it user friction and merchant confusion? Regardless, the success of stablecoins as a payment mechanism across eCommerce is increasingly coming...
What Marketers Need to Keep In Mind

What Marketers Need to Keep In Mind

Your mobile marketing strategy is created to define how you reach out to and interact with prospective consumers when they’re on the go. A multichannel approach may – and should – be used, and you may use mobile marketing tactics to reach out to them through...

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Buy Now, Pay Later: Big-Ticket Buys in Reach

Buy Now, Pay Later: Big-Ticket Buys in Reach

The buy now, pay later (BNPL) wave first formed around relatively inexpensive fashion and beauty goods, but industry watchers keep looking for new use cases that will expand and unlock bigger-ticket potential, in many cases for consumers with impaired credit....

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Consumer Demands Shift for Cross-Border eCommerce

Consumer Demands Shift for Cross-Border eCommerce

More than a decade ago, when cosmetics company 100% Pure was starting to sell internationally, it ran a separate website for each country, which “was a lot of overhead,” according to founder and CEO Ric Kostick. “It was a big deal when we finally combined the...

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US, UK Businesses See Cross-Border Payment Fraud

US, UK Businesses See Cross-Border Payment Fraud

With professionals around the globe working from home during the pandemic, and many using their home networks and personal devices to conduct business, many have struggled to rebuild their cybersecurity infrastructures from scratch, and have scrambled to figure...

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