Can Algorithmic Pricing Disclosures Build Consumer Trust?

Starting this summer, New Yorkers shopping online or booking rides might spot a new warning tucked beside the price: “This price was set by an algorithm using your personal data.” The requirement, effective July 8 under New York’s sweeping...

One-Click Convenience Drives Australia’s Mobile Shopping

Australia, while a burgeoning mobile-first market, presents a paradox for financial institutions, FinTech innovators and payment providers. In the Land Down Under, there’s a population eager for digital convenience, particularly one-click...

Companies Bet Customer Service AI Pays

Klarna’s $15 billion IPO was more than a financial milestone. It spotlighted how the Swedish buy-now-pay-later (BNPL) firm is grappling with artificial intelligence (AI) at the heart of its operations. Back in 2023, Chief Executive Sebastian...

Sam’s Club Rolls Out AI for Managers

Sam’s Club is moving artificial intelligence out of the back office and onto the sales floor. The Walmart-owned retailer is giving frontline managers enterprise-grade AI tools to help them make decisions faster and free them from repetitive...

Klarna Expands Debit Card to Anchor US Payments Strategy

As consumers lean on the simplicity and control of debit payments, FinTechs are weaving these cards into their platforms, not just as payment tools, but as vital threads that stitch together expanding ecosystems. Recent PYMNTS Intelligence...
Today in Retail: Gap Leans on Brands Portfolio

Today in Retail: Gap Leans on Brands Portfolio

In today’s top retail news, Gap says supply chain issues will likely persist into early next year, while Afterpay is preparing to launch a subscription service for recurring purchases in early 2022. Also, Best Buy is adding to its selection of outdoor furniture...

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Debit Cards Seek to Broaden BNPL Ecosystems

Debit Cards Seek to Broaden BNPL Ecosystems

Buy now, pay later (BNPL) firms are putting their cards on the table – literally. In recent weeks, tapping into the continued rise of debit spending, some of the bigger names in the BNPL space have begun issuing their own debit cards. Against that backdrop,...

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Alternative Payments Drive Cross-Border Sales

Alternative Payments Drive Cross-Border Sales

The eCommerce market experienced significant growth in 2020 when pandemic-related restrictions made it difficult for consumers to conduct in-person transactions. Na’Imah Muhammad, owner of wig and hair extension retailer Brazilian Bundle Me, said she noticed an...

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One-Click Experience Drives BNPL in Europe

One-Click Experience Drives BNPL in Europe

Playing in the big leagues. That’s the brand-new reality for buy now, pay later (BNPL) firm Twisto following its acquisition by global Aussie BNPL company Zip. Finalized this month, the deal for $89 million euros (about $100 million) gives the Prague-based...

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