5 Common Pitfalls & Best Practices – Articles – Baymard Institute
Our benchmark shows that the “Your Account” area of Accounts & Self-Service UX is another poor performer — 69% of sites perform “poor” to “mediocre”. While users may not access their accounts very often to manage their addresses or newsletters, managing...
Amazon’s Next Big Thing: Make Streaming Shoppable
The Netflix series “Emily in Paris,” which debuted in May of 2021, didn’t exactly start off on the right foot. Panned by critics and viewers, its Rotten Tomatoes average audience score of 47 seemed to reflect the social media banter over the “infuriating”...
Amazon Opens Second Just Walk Out Whole Foods
Amazon has added Just Walk Out autonomous checkout technology to a second Whole Foods store in Sherman Oaks, California, about a month after debuting the platform at a new store in Washington, D.C., according to a Chain Store Age report Wednesday (March 16)....
Retailers Prioritize Loyalty and Personalization over Buzzy Crypto and AR/VR Tech to Drive E-Commerce Growth in 2022
NEW YORK--(BUSINESS WIRE)--After a strong 2021, retailers are generally optimistic about digital sales this year and are looking to build lifetime value with customers through loyalty programs and better, more personal customer experiences to mitigate rising...
Bolt CEO: Enabling Universal One-Click Checkout
Right up there with the dream of single sign-on for all is universal one-click checkout, updated for the digital first shopper who wants that experience to follow them wherever they shop. It’s a logical evolution in user experience that connects the consumer to...
BigCommerce and Bolt to offer one-click Checkout for SMEs
BigCommerce and Bolt to offer one-click Checkout for SMEs - ThePaypers US-headquartered BigCommerce has extended its partnership with Bolt to allow SMEs...
How to get a bigger slice of the ecommerce pie
Convenience is everything when it comes to online purchases. And it's not about the math constant ℼ but about a constant in ecommerce that helps retailers get a bigger slice of the pie: conversions. Ecommerce businesses know all too well how small barriers to...
Confirmation Bias in UX
When scanning your social-media feeds, did it ever happen to you to ignore articles posted by friends with political views different than yours? Yet, you probably paid attention to the content shared by those who are on your side of the political spectrum. This...
Restaurant Marketplace Launches Payment Platform
Restaurant supply chain marketplace notch has launched notchPay, the first payment platform for its customers, the company said in a Thursday (March 10) news release. The notchPay platform is powered by Balance, a B2B payments company described as offering the...