Fix Your Checkout to Unlock Growth in 2026

If you’re serious about scaling in 2026, your payment stack and checkout flow can’t be an afterthought. Outdated payment setups lead to cart abandonment, unnecessary declines, and lost revenue for online businesses. Maria breaks down the exact...

Project Postmortems for UX Teams: Learning from Success and Failure

Summary:  Although postmortems are one of the most powerful learning tools in product development, most teams haven't yet discovered how to use them effectively. The concept of postmortem is borrowed from engineering teams, who've been using...

Stars Align for Passkeys but Will Adoption Follow?

A merchant’s returning customer attempts to complete a $1,800 luxury purchase on a mobile device, mistypes a password twice, triggers a reset email and leaves before the link arrives. A reused password harvested in an unrelated breach...

Why False Declines, Data Silos Are Next Big Payments Challenge

The payments industry is locked into a race toward speed. Faster rails, real-time settlement, one-click checkout, invisible authentication and more innovations are all pointed toward one assumption: that friction is the enemy, and...

Nearly Half of Shoppers Used Mobile for Latest Retail Purchase

The smartphone is no longer just a shopping tool. It has become the storefront. That was the central takeaway from the “2025 Global Digital Shopping Index: The Rise of the Mobile Window Shopper and What It Means for Payments,” a PYMNTS...

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