The Protocol Power Struggle Reshaping AI-Driven Commerce.

by Karen Webster | Dec 10, 2025 | Client experience, Conversion, Technology

Changes in how consumers shop and pay never happen all at once. The transformation doesn’t make a grand entrance. Change happens when the friction that consumers and merchants tolerate becomes harder to live with than the habit of sticking to the old way. That is when...

66% Cross-Border Shift to Digital Payments Pressures Merchants

by PYMNTS | Dec 3, 2025 | Client experience, Conversion, Technology

Merchants chasing global growth are learning that cross-border sales succeed only when payments feel as local as possible. That is the new message emerging from the latest Payments Optimization Tracker, which shows that consumer expectations have shifted faster than...

The Creative Destruction/Rebuild of the Payments Business Model

by Karen Webster | Nov 20, 2025 | Client experience, Conversion, Technology

In 1878, Randolph McCoy accused Floyd Hatfield of stealing a pig. The trial ruled in favor of Hatfield. That pig became the spark that ignited one of America’s most infamous feuds. For more than a century, the Hatfields of West Virginia and the McCoys of Kentucky...

Booking.com Turns to Revolut for One-Click Checkout

by PYMNTS | Nov 17, 2025 | Client experience, Conversion, Technology

U.K. FinTech giant Revolut has launched a payments partnership with Booking.com. With this collaboration, customers of the travel platform can pay using Revolut Pay, the company’s one-click checkout tool, the companies said in a Monday (Nov. 17) news release. “This...

Bolt Launches Super App for Managing Crypto, Fiat, More

by PYMNTS | Sep 25, 2025 | Client experience, Conversion, Technology

Bolt launched its SuperApp that brings together on one platform cryptocurrency trading, peer-to-peer transfers, digital banking and commerce. Previously offered in beta, the app is now generally available for Android and iOS, the checkout, identity and payments...