Brand Sites Suffer as Consumers Browse but Do Not Buy

by PYMNTS | Apr 12, 2024 | Client experience, Conversion

Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers select items only to walk away before the purchase — can be especially vexing. As...

3DS, Transaction ‘Context’ Deserve More From Issuers, Merchants

by PYMNTS | Apr 8, 2024 | Client experience, Conversion

Dewald Nolte, chief strategy officer at Entersekt, said 3-D Secure (3DS), the security protocol that was refreshed seven years ago, is an essential tool in fighting fraud. At a high level, 3DS is designed to act as an equivalent to EMV chips and PIN cards, he told...

Grocers Reduce Direct Fulfillment in Shift to Third-Party Delivery

by PYMNTS | Apr 4, 2024 | Client experience, Conversion

As grocers look for ways to make the economics of eCommerce work in their favor, some key players are finding that in-house delivery fulfillment may not be worth the cost. Most recently, multinational grocery giant Ahold Delhaize’s Giant Food brand is making the shift...