Mother’s Day, but Make It Platinum

by PYMNTS | May 2, 2026 | Client experience, Conversion

Mother’s Day is the annual moment when otherwise rational adults look into the maw of modern commerce and ask a spiritually revealing question: Is brunch enough? Usually, yes. But at the far edge of the digital economy, Mother’s Day has quietly become a glorious,...

85% of Merchants Say Fraud Tools Must Reduce Checkout Friction

by PYMNTS | Mar 24, 2026 | Client experience, Conversion

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests the industry is beginning to...

Visa Says Login Isn’t Enough as AI Enters the Checkout Flow

by PYMNTS | Mar 19, 2026 | Client experience, Conversion

There’s an innovation race growing over digital identity. On one hand are banks and merchants that have traditionally been reliant on tools like passwords, one-time passcodes, biometric selfies and voice checks to power online authentication. On the other are...