Grocers weigh the pros and cons of scan-and-go
When Wegmans announced last September that it would no longer allow shoppers to use their smartphone to scan and pay for items in its stores, the company sparked a firestorm on social media among customers disheartened by the loss of convenience they faced as a result...
Cart Abandonment: 3 Ways to Reduce It with Better Checkout Experiences
Cart abandonment; yeah, it’s a problem (photo credit: David Clarke on Unsplash) Cart abandonment is a persistent problem for ecommerce brands. About 70% of customers leave their carts at checkout, and it’s costing companies billions each year, according to research...
Make “Guest Checkout” the Most Prominent Option (47% Don’t) – Articles – Baymard Institute
Key Takeaways Allowing “Guest Checkout” is key to avoiding unnecessary abandonments Yet 47% of sites that allow “Guest Checkout” don’t make it prominent enough Avoiding the 4 pitfalls described in the article will help ensure “Guest Checkout” isn’t overlooked Allowing...
EMVCo updates EMV SRC specifications
Global technical body EMVCo has announced the launch of EMV Secure Remote Commerce (SRC) Specifications to offer more flexible online checkout options. As each merchant and client has their own needs and preferences, version 1.3 of the EMV SRC Specifications was...
Durbin to reintroduce credit card competition bill
The Credit Card Competition Act proposed by Sen. Dick Durbin failed to pass before the congressional session ended last month, but he plans to keep pushing ahead with the bill. Durbin (D-IL) plans to reintroduce the bill in the new 118th congressional session that...Other articles
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The Current State of Mobile UX (15 Common Pitfalls & Best Practices) – Articles – Baymard InstituteIn Client experience, Conversion
