


73 Million Are Already in the Connected Economy
Consumers have become accustomed to near-ubiquitous internet access to get goods and services on-demand, as well as run multiple facets of their lives. As a result, customer experiences powered by digital technology are extending well beyond shopping, impacting...
How Banks Can Compete in the BNPL Space
Buy now, pay later (BNPL) is having a moment — one that won’t dissipate anytime soon. More than a fad, the payment choice that allows consumers to break up the cost of purchases into equal installments over a period of weeks or months is the fastest growing segment of...
Using POPs to Increase Efficiency, Lower Costs
Managing cross-border payments represents a key challenge for businesses that operate and have customers in multiple countries. Regulatory and tax issues are more complex, and transactions fees are higher than with domestic payments. Payment orchestration platforms...
New Study: Checkout Frictions Rise
The many faces of friction in the checkout experience cover a range from time spent to value-adds like free shipping and other variables that add up to good — or less good— checkouts. PYMNTS developed the proprietary Checkout Conversion Index scoring system in 2016 to...