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5 Common Pitfalls & Best Practices – Articles – Baymard Institute
Our benchmark shows that the “Your Account” area of Accounts & Self-Service UX is another poor performer — 69% of sites perform “poor” to “mediocre”. While users may not access their accounts very often to manage their addresses or newsletters, managing...
Amazon’s Next Big Thing: Make Streaming Shoppable
The Netflix series “Emily in Paris,” which debuted in May of 2021, didn’t exactly start off on the right foot. Panned by critics and viewers, its Rotten Tomatoes average audience score of 47 seemed to reflect the social media banter over the “infuriating”...
Amazon Opens Second Just Walk Out Whole Foods
Amazon has added Just Walk Out autonomous checkout technology to a second Whole Foods store in Sherman Oaks, California, about a month after debuting the platform at a new store in Washington, D.C., according to a Chain Store Age report Wednesday (March 16)....
Retailers Prioritize Loyalty and Personalization over Buzzy Crypto and AR/VR Tech to Drive E-Commerce Growth in 2022
NEW YORK--(BUSINESS WIRE)--After a strong 2021, retailers are generally optimistic about digital sales this year and are looking to build lifetime value with customers through loyalty programs and better, more personal customer experiences to mitigate rising...
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