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Retail sites are riddled with accessibility issues. It could cost you this holiday season.
Retail sites may be some of the busiest destinations on the internet this holiday season, but research shows they’re also among the least accessible. AudioEye’s 2025 Digital Accessibility Index found that retail websites averaged more than 350 issues per page —...
Winning In The Age Of Too Many Choices
Black woman using chatbot shopping assistant. She is buying Christmas gifts onlinegettyThe holiday paradox The holiday season is supposed to be the most lucrative, feel-good period in retail. Yet for many consumers, it’s no longer synonymous with joy but with...
The Rise of AI Agents and the Fall of Digital Wallets
In 1996 the Palm Pilot felt like the future. For those unfamiliar (or not yet born), the Palm Pilot was a pocket computer that organized contacts, calendars and tasks in a way that was fast, simple and portable. Developers created apps allowing users access to...
Green Dot Says Speed, Not Swag, Wins Customer Loyalty
The post-purchase experience is becoming a competitive advantage for brands and platforms in the connected economy. Cart abandonment remains high whenever checkout introduces friction, making “frictionless checkout … the baseline now,” Renata Caine, senior vice...