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Klarna Expands BNPL Services to IrelandIn Payment provider
Retailers Focusing On Personalization Before Holidays, Report ShowsIn Client experience, Conversion, Online checkout
Cross-Border Shoppers Face 11% More Checkout FrictionIn Conversion
Fashion’s Product Page Becomes A PersonIn Client experience, Conversion, Technology
Half of shoppers who move from cart to checkout leave before payingIn Conversion
Agentic AI Evolves From Automation to Intent-Driven Commerce
Agentic artificial intelligence (AI) is poised to redefine how money moves. The automation that currently powers reorders, renewals and recommendations is evolving into something more dynamic. Today, AI-powered agents can make decisions, negotiate and...
Insights Aren’t Outcomes: Research Recommendation Breakage
Summary: Research recommendations often fail to reach users. Without tracking adoption, teams rely on hope instead of evidence to confirm their work creates change. Many research teams do good work. They identify the right problems, recruit the right...
AI Heuristic UX Evaluations with a 95% Accuracy Rate – Baymard
Key Takeaways Tests of AI tools and “premade prompts” for UX analysis or CRO suggestions show Accuracy Rates of just 50–75% — or worse they have no documented Accuracy Rate at all Adopting 1 wrong UX suggestion can result in astronomical business costs You...
How AI Is Transforming Finance Infrastructure
Artificial intelligence is reshaping industries. Nowhere is its influence more immediate and more invisible to the average consumer than in the payment systems that underpin everyday commerce. From streamlining back-office operations to reinventing fraud...