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Digital Wallets Are ‘Gateway’ to Payments ChoiceIn Client experience, Conversion
Paysafe Study Finds That Over Half of Online Merchants Report Checkout Issues During Peak Shopping TimesIn Client experience, Conversion
Bold Commerce Doubles Down on Headless Checkout With Expansion of Its C-SuiteIn Client experience, Conversion, Technology
Instagram and Facebook will force their checkout experience on Shops soonIn Conversion
Managing Abandoned Carts—Why Consumers Ditch Their Carts And How To Reclaim Those SalesIn Conversion
85% of Merchants Say Fraud Tools Must Reduce Checkout Friction
Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests the industry is...
Survival vs. Splurge Defines the New Consumer
The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Findings in the March edition of the PYMNTS Intelligence “Share of Wallet: Amazon vs. Walmart” report reveal that modern consumer is increasingly no...
Walmart Shuts Down Agentic Commerce With OpenAI
Walmart is pulling back from OpenAI’s Instant Checkout feature inside ChatGPT after internal data showed conversion rates were roughly three times lower than transactions completed on its own website, as reported by Wired. The shift marks an early stress test...
Visa Says Login Isn’t Enough as AI Enters the Checkout Flow
There’s an innovation race growing over digital identity. On one hand are banks and merchants that have traditionally been reliant on tools like passwords, one-time passcodes, biometric selfies and voice checks to power online authentication. On the other are...